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| Question 1: |
Recording onto external Hard Disk. |
| Answer: |
After connecting external hard disk to the DVR, log into DVRˇ¦s menu as administrator. Go to database setup, then external disks. The program will list all external disks it recognized. Use the cursor buttons to elect the hard disk for recording then press the enter button to activate it, select format under action then enter. DVR program will now format and prepare the external disk for storage. After formatting, reselect the external hard disk in the menu then select add then enter. The external hard disk is now ready for recording.
Note: In order to use the export function on the DVR while recording onto external hard disk, it is required to install a small size internal hard disk (minimum of 5GB is required). The internal disk is used by the program as buffer for exporting. Export function will not work properly without the buffer.
Viewing/export:
Video clips recorded onto the external hard disk can be view on the DVR or in PC. To view in PC, use the following steps.
1. Download the EXT2IFS software from the following website.
http://uranus.it.swin.edu.au/~jn/linux/ext2ifs.htm
2. Connect the external hard disk.
3. Extract the zip file and click on service icon.
4. Click on the bottom of the setup wizard, choose "Install to SystemRoot" and "Start driver on boot" then click "install driver".
5. Click , then click "drive" and use the drop down menu to assign each partition a drive (i.e. drive letter G: or H:). Click "save assignments" to save the setting.
6. Click , then click "start driver" button.
7. Reboot the PC.
8. After reboot, the PC should recognized the external hard disk and see the folders in the external disk, if PC does not see the hard disk, repeat above steps.
9. To view the clips, execute DVR player software, press "play" button, select the external hard disk. The player will list all recording by event or in normal mode. Select from the list and click "playback" to view.
10. To export, select "export" in data list window. A new window will popup, select the time and channels for export. Specify the file save location. The player program will automatically convert the video files into .drv file to be able playback on PC.
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| Question 2: |
How to setup different recording mode for day and night? |
| Answer: |
To setup different recording mode for different time, follow the procedures listed below:
 - Go into menu -> "record setup" -> "schedule setup" -> setup desired day, night and weekend
start to end time for each channel.
NOTE: DVR system does not accept overlap time, maximum cycle time for 1 day is 24 hours.
- Exit "schedule setup" -> go to "per camera config" -> select the desired PPS and picture
quality for the desired day, night or weekend time frame, set the other PPS to zero. i.e. if
day time is set to be event only, then adjust event max PPS accordingly, but set normal PPS
to 0.
- Go back to main menu -> "event setup" -> "per channel config" -> set motion detection
accordingly per channel. i.e. if event recording by motion detection is intended for day time
only, then set motion detection to "day".
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| Question 1: |
Does the 2CG9XX series support both export and backup? |
| Answer: |
No, the 2CG9XX series only support export function. 2CG2XX series does support both export and backup functions. However, 9XX Series can be remotely Archived through CMS. |
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| Question 2: |
What type of external device will work for export? |
| Answer: |
The current firmware on all 900 series DVR supports USB flash drive, external HD (pre manufactured type only), external optical drives. |
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| Question 3: |
What does the "Error-wrong data" message mean? |
| Answer: |
This message shows up when the hard diskˇ¦s format does not match DVRˇ¦s format. Manually reformat the hard disk under database setup in the menu. |
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| Question 4: |
What is motion detection smart cell? |
| Answer: |
Motion detection smart cell means when motion occurs within any scope of camera filming, several smart-cells show up to locate exactly the position of motion. User can easily confirm the motion point from wide camera filming area, even very small motion can be detected. |
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| Question 5: |
Can the cameras be set to different recording mode? |
| Answer: |
No, the recording mode for all cameras on the same machine is the same. It is not possible to have per camera recording configuration. However, 2XX Series can allow to you to trigger each individual camera's recording Mode. |
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| Question 6: |
How many user accounts are allowed? |
| Answer: |
The maximum number of user account allowed per machine is 2.- 1 Admin & 1 Guest. On the Other Hand, 2XX Series allow 3 to 4. |
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| Question 7: |
Can the cameras have different FPS setting? |
| Answer: |
No, the FPS are evenly divided amount the cameras. It is not possible to configure the cameras with different FPS settings except on the 2XX Series. |
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| Question 8: |
What is covert camera operation? |
| Answer: |
This function allows the user to Hide video Display onto the main monitor for the chosen cameras. |
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| Question 9: |
I can't change the camera title in remote login? |
| Answer: |
To make any change in DVR setting through remote login, please make sure to login as administrator. The title of the camera can not have space in them. |
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| Question 10: |
Can I still access the video data on the DVR after DVR failed to function properly? |
| Answer: |
As long as the Hard Disk is not damaged, it is still possible to access the data on the Hard Disk. First remove the Hard Disk from the DVR machine then mount the Hard Disk into an external enclosure. Proceed with the following instructions:
1. Download the EXT2IFS software from the following website to your Windows based PC. http://uranus.it.swin.edu.au/~jn/linux/ext2ifs.htm
2. Connect the external hard disk.
3. Extract the EXT2IFS-0.3.zip file and click on service icon.
4. Click on the bottom of the setup wizard, choose "Install to SystemRoot" and "Start driver on boot" then click "install driver".
5. Click , then click "drive" and use the drop down menu to assign each partition a drive (i.e. drive letter G: or H:). Click "save assignments" to save the setting.
6. Click , then click "start driver" button.
7. Reboot the PC.
8. After reboot, the PC should recognized the external hard disk and see the folders in the external disk, if PC does not see the hard disk, repeat above steps.
9. To view the clips, execute DVR player software, press "play" button, select the external hard disk. The player will list all recording by event or in normal mode. Select from the list and click "playback" to view.
10.To export, select "export" in data list window. A new window will popup, select the time and channels for export. Specify the file save location. The player program will automatically convert the video files into .drv file to be able playback on PC.
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